HEALTHSPRINGS APP

How to book a teleconsultation

Step 1

Create account

Retrieve your information with Singpass

Step 2

Select consultation type

  • GP Consultation
  • Skin Consultation
  • Weight Managment

Step 3

Select doctor and your preferred time

Step 4

Fill in your medical concerns

Step 5

Fill in your credit card details to confirm your booking

You won’t be charged until
the consultation is completed

Step 6

How to join call

Step 1: Click “Join Call”

Step 2: Click “Allow”

Step 3: Click “Join Now”

Please join call no more than 10 mins before scheduled time

Step 7

Find medical documents under [Records]

Step 8

Choose delivery mode for
your prescriptions

Step 1: Click “Choose Delivery”

On Homepage

Refresh the app if “Choose Delivery” option is not available

Step 2: Confirm Address and Pay

delivery Fees

Step 3: Self Pick Options

Pick up only available at clinic opening hours

Connecting care seamlessly

Experience the convenience of telemedicine​

Have a Question?

Email us at support@healthsprings.com.sg

See commonly asked question here